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Winterproof Your Workplace

How to winterproof your workplace to avoid slip and fall insurance claims against your business during the winter months.

  • Keep parking lots cleared of snow and ice, including sidewalks; have a snow & ice removal and salting schedule in place.
  • Clear roofs from heavy snow to prevent ice dams and collapses.
  • Ensure that building overhangs, roof edges, and canopies are cleared of snow and ice build-up to prevent potential injuries from falling ice and icicles.
  • Be sure that snow is promptly cleared from the following additional areas: hydrants, stairways,  ramps, entrances, emergency exits, driveways, heating & ventilation equipment.
  • If you are utilizing an outside contractor for snow removal be sure to have a written contract which clearly outlines the contractor’s responsibilities and holds you harmless if someone slips and falls.
  • Make sure heating is provided in uninsulated or vacant spaces.
  • Thermostats should be set at 55 degrees Fahrenheit or higher to prevent freezing pipes.
  • Space heaters should be PROHIBITED due to the risk of fire.

Download a PDF of this list to place at your business here.

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Pay Online

Pay Your Premium Online

Hospitality Insurance Group is excited to announce that we’ve recently partnered with Xpress-pay, a leading ePayment solution provider, to provide our policyholders with a faster, more convenient way of making premium payments. We’re confident this will be a great addition to the service we provide you!

Hospitality Mutual Insurance Co.

MA Policyholders

Hospitality Insurance Co.

CT, NH, NC, PA, RI & VT

Download ACH Form

Frequently Asked Questions About Our Online Payments

Which link should I use to submit payment?
Hospitality Insurance Company
For policyholders in Rhode Island, Connecticut, New Hampshire, North Carolina, Pennsylvania & Vermont
Hospitality Mutual Insurance Company
For policyholders in Massachusetts.
What payments are accepted?
We now accept payment by Electronic Check, Visa, Mastercard, Discover, and American Express.
Am I able to set up an account to save my payment information?
 Yes, when you make payment, you are asked if you would like to set up an Xpress pay account.  If you check yes, it will allow you to create a password and your credit card or check information will be saved to your account.
Am I able to set up recurring payments?
Yes. Once an Xpress pay account is set up you can also set up recurring payments as well.
What if I don’t have my recent billing statement or have questions about your online payment system?
Please contact our office at 1-877-366-1140.
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September 2018 Liquor Liability Insurance Policies

Take a look at some of the liquor liability insurance policies Hospitality Insurance Group wrote in September 2018 including the type of coverage included, insurance discounts applied and a glimpse at the total insurance premium.

  • Restaurant
  • Springfield, MA
  • CP $151,000 BPP and $370,000 BI; GL:  1M/2M; LL:  1M/2M
  • $881,334
  • 39%
  • Hired and Non-Owned Auto and AI on GL; GL A&B and PD on LL
    • Alcohol Awareness Training
    • Member of Restaurant Association
    • Elite Discount
  • $9,359 Total; CP: $1,862; GL:  $2,436; LL:  $3,562; EL:  $1,499

 

 

  • Bar
  • Greenville, NC
  • $1M/$1M/$2M
  • $1.1M
  • 84.6%
  • No
    • Alcohol Awareness Training
    • Member of Restaurant Association
  • $13,200 (LL)

 

If you are an Independent Insurance Agent, click here to learn more about working with Hospitality Insurance Group to provide liquor liability insurance to your customers.

If you are a business owner looking for liquor liability insurance coverage, click here to contact one of our preferred Independent Insurance Agents or find answers to some of your frequently asked questions about our insurance coverage here.

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Insuring The Liquor Business

Insuring The Liquor Business

Name: Richard (Dick) Welch

Title: President and CEO, Hospitality Insurance Group

Age: 57

Experience: 30 Years

For the last three decades, Richard Welch has held a variety of roles in the insurance industry in Massachusetts and Connecticut. He spent most of his career at Travelers Insurance where he worked for 25 years, eventually rising to president and CEO of The Premiere Insurance Co. of Massachusetts, a subsidiary of Travelers. After Travelers, Welch spent a few years as an independent consultant before joining Concord Mutual Insurance Co., where he was vice president of corporate planning. Now, the Watertown, Connecticut native is the CEO of the Hospitality Insurance Group, which has offices in Southborough, Massachusetts, and Plantsville, Connecticut. The company, which recently celebrated its 10th anniversary, began strictly as a joint underwriting authority that sold liability insurance to entities that have liquor licenses. It then expanded its model and now sells to a variety of different kinds of insurance in other states.

Q: How did you get into the insurance business?

A: I was working for a company in another industry, which wasn’t doing very well, and I didn’t think the prospects for long-term employment there were great. So, I looked at the insurance industry. When I first interviewed with Travelers, it seemed like a great fit. They made me an offer and I spent a few years in Hartford before they transferred me to Massachusetts to manage the personal lines insurance business in the state. I became president and CEO of Travelers of Massachusetts, leading a $350 million personal lines insurance company, where we enjoyed a great deal of success, returning over $500 million in profits during my tenure.

How I ended up at Hospitality: The company’s president decided to retire last year, and the company was searching for a new CEO. I have a good relationship with a few of the board members at Hospitality, one of whom approached me about the opportunity. I liked what I heard and came on board earlier this year. It’s a great company and we have big plans!

Q: What are the challenges for insuring liquor licenses and insurance?

A: One of the biggest challenges for any business which sells liquor and holds a liquor license is to minimize their exposure and risk. Bars and restaurants encounter significant exposure if they inadvertently over-serve a customer. The potential results of such actions can lead to automobile accidents, injuries or fatalities. It’s essential for bars, restaurants and package stores to carry the appropriate amount of liquor liability insurance. As bars and restaurants are small businesses, few can afford to fund large liabilities, which could run into the hundreds of thousands of dollars for a single incident.

From the insurance company’s viewpoint, the key challenge relates to underwriting and managing claims. What are the annual sales figures? What is the company’s history? Company history is important for us to understand in assessing whether we can write a policy for an individual business.

The other consideration is for us to counsel our clients on how to reduce risk of exposure to loss, so that there are fewer bad situations and if there is one, to be certain that clients don’t do anything to make a bad situation worse. When lawsuits are filed against bars and restaurants, they are often frivolous. We work with our clients to educate them through loss control how to deal with those frivolous lawsuits.

Loss control is beneficial for bars, package stores and restaurants because it keeps our costs down, which allows us to charge our customers less. We are a mutual company, which means we are owned by policyholders. Everything we do is ultimately in their collective interest.

Q: Has the cost of liquor licenses changed?

A: The cost of licenses is regulated by communities and changes from place to place, and there hasn’t been a significant change in the cost for a restaurant or bar to obtain a license to sell alcohol. As far as the cost to obtain liability coverage, that is dependent in large part on the customer’s history – a mixture of frequency of claims and risk factors.

Hospitality Insurance Group is a niche writer within the insurance business. While there are standard insurance companies that will write liquor liability policies for restaurants, the number of agencies who will write similar policies for bars or taverns is much less. It’s a risky line of business unless you really know the specifics of this type of insurance. Our expertise translates into knowing how to assess risk, how to handle insurance claims and how to help keep costs down for the customer.

Q: What is the different between this type of insurance in Connecticut versus Massachusetts?

A: The potential liability of establishments that serve liquor is defined by something called “Dram Shop Laws.” Connecticut’s Dram Shop Law is somewhat unique in that it limits the liability to $250,000 for any single incident except in a case of the reckless service of alcohol. This limit helps keep insurance more affordable for Connecticut bars and restaurants.

Welch’s Five Favorite Writers:

  1. Jon Krakauer
  2. Michael Lewis
  3. Charles Mann
  4. Nassim Nicholas Taleb
  5. Levitt & Dubner
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August 2018 Liquor Liability Insurance Policies

Take a look at some of the liquor liability insurance policies Hospitality Insurance Group wrote in August 2018 including the type of coverage included, insurance discounts applied and a glimpse at the total insurance premium.

  • Restaurant
  • Cumberland RI
  • 250,000 per person /$500,000 Per Occ/$500,000 Agg
  • $250,000
  • 40%
  • Optional GL A&B
    • Alcohol Awareness Training
  • $1,199.00

 

  • Type of Establishment: Restaurant
  • Orwigsburg, PA
  • 1,000,000/1,000,000/2,000,000
  • 254,138
  • 41%
  • GL A&B
    • Alcohol Awareness Training
    • Elite Discount
  • $6,458

 

  • Bar
  • Charlotte, North Carolina
  • $1M/$2M
  • $1,901,233
  • 100%
  • GL A&B, Property Damage
    • Alcohol Awareness Training
    • Member of Restaurant Association
  • GL – $26,899  LL- $60,583

 

If you are an Independent Insurance Agent, click here to learn more about working with Hospitality Insurance Group to provide liquor liability insurance to your customers.

If you are a business owner looking for liquor liability insurance coverage, click here to contact one of our preferred Independent Insurance Agents or find answers to some of your frequently asked questions about our insurance coverage here.

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Meet Our Administrative Assistant, Christine!

In August, we welcomed Christine to Hospitality Insurance Group as an Administrative Assistant at our headquarters in Southborough, Massachusetts.  Get to know Christine in our latest Q&A interview below.

What is your full name?

Christine

 

Where do you live?

Sutton MA.

 

Tell us a little bit about your background.

Retired from the Massachusetts Department of Correction after 32 years of service. Began my career as a Correction Officer at the women’s facility in MCI Framingham and transferred to North Central Correctional Institution in Gardner MA. which is a male facility. During my tenure with the DOC I held numerous positions to include investigator and ascended to the rank of Superintendent.

Since we’re in the hospitality business, what is your favorite drink of choice to order when out with friends? (cocktail, beer, wine, etc.)

DiSaronno on the rocks.

 

What is your favorite restaurant in your area?

Mare Y Monte in Worcester

 

What do you enjoy doing most in your spare time?

Golf and anything outdoors, Working out at the gym.

 

If you could go to any Boston sporting event, what would it be? (Boston Bruins, Red Sox, Patriots, Celtics)

Patriots

 

Tell us something that makes you unique or something wacky, yet interesting about you? I enjoy riding a motorcycle.

 

How can people contact you? 

Christine Verdini
Administrative Assistant
Hospitality Insurance Group
Office: 774-512-9258
Cverdini@hmic.com

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Excess Liability – Expanded Guidelines and Reduced Pricing

Excess Liability – Expanded Guidelines and Reduced Pricing

Hospitality Insurance Group’s new expanded guidelines and reduced pricing for independent insurance agents who write an excess liability policy are effective immediately!

When writing an excess liability policy with us in the past we required that the Liquor Liability and General Liability coverages be written with us. Our new expanded guidelines allow you to also write an Excess Liability policy with us when we write the Liquor Liability and the General Liability is written as part of a BOP with an A. M. Best A rated or better carrier. This should provide you with additional opportunities to write Excess Liability policies with us.

We have also REDUCED minimum premiums on our excess policies. The $1MM Excess minimum premium has been reduced to $750 from $1,000 and $2MM minimum premiums have been reduced to $500 from $750.

Thank you for your business and continued support.

Be sure to sign up for our email list here to be notified of more changes and new products as we continue to expand our offerings to earn more of your business.

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July 2018 Liquor Liability Insurance Policies

Take a look at some of the liquor liability insurance policies Hospitality Insurance Group wrote in July 2018 including the type of coverage included, insurance discounts applied and a glimpse at the total insurance premium.

 

  • Tavern
  • Bethlehem, PA
  • 1,000,000/1,000,000/2,000,000
  • $527,000
  • 62% Liquor
  • GL A&B
    • Alcohol Awareness Training
    • Member of Restaurant Association
  • $14,074

 

  • Social Club
  • New Haven, CT
  • 500,000 Per Person /$1,000,000 Per Occ/$1,000,000 Agg Limit
  • $120,000
  • 41%
  • Optional A&B
    • Alcohol Awareness Training
  • $919.00

 

 

  • Restaurant
  • Bedford, NH
  • 1M/1M/2M
  • 3,500,000
  • 21
  • None
    • Alcohol Awareness Training
    • Member of Restaurant Association
  • $5,922

 

 

If you are an Independent Insurance Agent, click here to learn more about working with Hospitality Insurance Group to provide liquor liability insurance to your customers.

If you are a business owner looking for liquor liability insurance coverage, click here to contact one of our preferred Independent Insurance Agents or find answers to some of your frequently asked questions about our insurance coverage here.

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June 2018 Liquor Liability Insurance Policies

June 2018 Liquor Liability Insurance Policies

Take a look at some of the liquor liability insurance policies Hospitality Insurance Group wrote in June 2018 including the type of coverage included, insurance discounts applied and a glimpse at the total insurance premium.

  • Private Bar
  • Wake Forest, NC
  • $1M/$2M
  • 144,000
  • 100%
  • GL A & B, Property Damage
    • Alcohol Awareness Training
    • Member of Restaurant Association
  • $4641 (LL – $2584 , GL – $825, CP – $1222)

 

 

  • Social Club
  • Pawtucket, RI
  • $1,000,000 pp/1,000,000 per occ/2,000,000 Agg
  • $40,000
  • 80%
  • Optional GL A&B
    • Alcohol Awareness Training
  • $1032

 

 

  • Wine Bar
  • North Andover, MA
  • $1000000
  • 318912
  • 71%
  • N/A
    • Alcohol Awareness Training
    • Member of Restaurant Association
  • $6876

 

If you are an Independent Insurance Agent, click here to learn more about working with Hospitality Insurance Group to provide liquor liability insurance to your customers.

If you are a business owner looking for liquor liability insurance coverage, click here to contact one of our preferred Independent Insurance Agents or find answers to some of your frequently asked questions about our insurance coverage here.

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