Allowing dogs on patios can be a great way to attract customers, but it also introduces unique responsibilities for restaurant and bar owners. A little preparation goes a long way in making sure everyone, two-legged and four-legged alike, stays safe and comfortable.
Know the Rules Before You Roll Out the Water Bowls
Not every city or state allows dogs in outdoor dining areas, so the first step is to confirm what is permitted under local law. Regulations may differ by county or municipality, and some require permits or advance notice to the health department. Always verify before advertising your patio as dog-friendly.
Setting the Stage for Success
Once you know dogs are allowed, think about how to design your patio to make it safe and manageable. Consider:
- Separate entrance: Create an outdoor entry point so pets don’t need to pass through the main dining room.
- Clear signage: Let guests know upfront that dogs are welcome, and post rules such as leash requirements.
- Dog-free zones: Some areas may be reserved for patrons who prefer not to dine near animals.
Health and Safety First
Hospitality Insurance Group encourages owners to keep food safety top of mind:
- It goes without saying that dogs should never be allowed on tables or chairs, where they can come into contact with food and utensils.
- Staff should avoid touching dogs while working. If contact occurs, handwashing is essential before handling food or drink.
- Provide waste stations or bags to make it easy for guests to clean up after their pets.
Keep It Comfortable for Everyone
A dog-friendly patio should be a pleasant place for all patrons. Remind guests to keep their pets leashed and under control at all times. Establish a clear process for addressing issues, whether it’s disruptive barking or a dog showing aggressive behavior. If necessary, be prepared to ask an owner to remove their pet for the safety of others.
Why It Matters
Offering a dog-friendly space can enhance your reputation and attract loyal customers who enjoy dining with their pets. But without the right policies, it can also expose your business to liability or health code violations. By planning ahead and setting clear expectations, you create a patio experience that benefits your guests, protects your staff, and helps your business thrive.
At Hospitality Insurance Group, we understand the unique risks that come with running a restaurant, bar, or brewery. From compliance concerns to liability protection, we’re here to help you prepare for the unexpected, so you can focus on delivering great hospitality to every guest, whether they walk in on two legs or four.